213: Effective Change Is About People

Change management is a critical topic for successful transformation. However, it's often a topic which is confused with project management or just not considered until the later stages when ready to deploy a change. So in this episode, Oliver Banks speaks with change specialist and author, Simon Costigan, about how to deliver effective change.

Listen to this episode of the Retail Transformation Show to hear:

• Why it’s important to recognise the change catalyst that will start the process
• The difference between project management and change management
• Why transition is important
• The significance of giving yourself time to think. And the confidence to get it wrong!

Show notes are at www.obandco.uk/213.