223: AI And The Future Of Retail

The progress in AI development has become highly visible in 2023, largely due to ChatGPT. There is a lot of potential for AI in business, and more specifically in retail. So in this episode, Oliver Banks speaks with an AI expert to understand what the future of retail is and what part AI and humans play in it.

Listen in to this episode of the Retail Transformation Show to hear:
The role AI plays in the future of retail across different categories and segments.
Where AI is currently being used and where it could be used.
What's the one big topic that isn't really being explored right now?

The show notes are at www.obandco.uk/223.

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About the Podcast

Retail Transformation Show with Oliver Banks

Deliver retail transformation to improve profitability and delight your customers

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.

You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.

So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.

The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

Episode 223

30th Jan 2023

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About the Podcast

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Oliver Banks