Episode 222

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Published on:

23rd Jan 2023

222: Mastering Everyday Negotiation

We negotiate more than we realise and it's an essential skill as you progress through your transformation. But many of us aren't trained or confident to negotiate. Therefore, mistakes get made, and the best solution is never reached. To help share tips and tactics, this episode welcomes negotiation enthusiast Rosie Bailey, CEO at Nibble - the negotiating chatbot. Rosie shares her expertise and plenty of tips and tactics to get win-win results in negotiations you enter into every day.

Listen to this podcast episode to hear:

  • What preparation you must do ahead of a negotiation.
  • How to approach your negotiation to maximise chances of success.
  • How to overcome confidence challenges when it comes to negotiating.

Show notes are at www.obandco.uk/222.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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Oliver Banks