Episode 155

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Published on:

11th Oct 2021

155: Reinventing Digital Shopping

Digital shopping is a convenient way of browsing but struggles with discovery and inspiration. But new technology enabled solutions are helping to offer alternatives. Explore the art of the possible with Oliver Banks in this episode. See how the different shopping elements can fit together. Meanwhile understand what's needed in your operating model and infrastructure to put this in place.

Listen to this episode of the Retail Transformation Show and discover:

  • The digital shopping innovations that are showing us the way forward.
  • What's special about digital platforms vs physical stores?
  • What do you need to consider to put these in place? 
  • Plus - what could be the next big evolution?

Full show notes are at www.obandco.uk/155. 

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks