Episode 149

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Published on:

30th Aug 2021

149: The Retail Returns Conundrum

High levels of returns can impact the overall performance of retailers. And there are many reasons why returns continue to present such a complex challenge for the entire industry. But without understanding these challenges, it'll be impossible to find a solution. In this episode, explore the returns conundrum facing retail. Plus, pick up an action plan to help you monitor, control and manage the challenge.

The post 149: The Retail Returns Conundrum appeared first on OB&Co.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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Oliver Banks