Episode 83

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Published on:

25th May 2020

083: Being Remarkable In Adversity (part 1)

In challenging times, it's perhaps easy to follow your competitors and avoid standing out for risk of failure. But what if that was leading you down the wrong path to mediocrity and ultimately a demise? In this episode, Steve Dennis explores what you can do be remarkable, even in the challenging and uncharted moments such as the coronavirus pandemic. Steve Dennis is the author of "Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption."

The post 083: Being Remarkable In Adversity (part 1) appeared first on OB&Co.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks