296: Reimagining The Role Of The Physical Store

Dive into the future of retail with this thought-provoking episode, where you'll explore the evolving role of stores far beyond traditional sales spaces. From showrooms and delivery hubs to sustainability centers and community hubs, stores are being reimagined as multifunctional spaces that enhance customer experience and foster lasting relationships. Join Oliver Banks as he unveils the myriad ways in which modern stores are adapting to not just survive but thrive in today’s competitive retail landscape. In turn, consider how your stores can transform into a dynamic part of the retail revolution.

Listen to this podcast episode and:

• Explore if the traditional role of stores is fading in modern retail.
• Learn how technology blends with store operations to enhance customer experiences.
• Understand how stores are evolving into community hubs and collaborative spaces.
• Discover strategies for integrating multifunctional roles into your store design and operating model to stay competitive.

Show notes are at www.obandco.uk/296.