285: How Technology Is Changing The Role Of People

There is always debate about whether technologies like AI and robotics are destroying frontline jobs and "dehumanising" organizations. Or is the opposite true, where the argument is that these technologies are creating brand-new roles and opportunities? Join Oliver Banks as he considers 3 major technologies that have been connected to major job losses to see what's happening. Also, reflect on the important question about what the role of people in the evolving world of retail is.

Show notes at www.obandco.uk/285.

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About the Podcast

Retail Transformation Show with Oliver Banks

Deliver retail transformation to improve profitability and delight your customers

The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.

You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.

So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.

The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

Episode 285

11th Mar 2024

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About the Podcast

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Oliver Banks