Episode 267

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Published on:

4th Dec 2023

267: The Art And Science Of Retail Technology

Technology is "the application of scientific knowledge to the practical aims of human life". From this foundational definition of technology as a bridge between science and practical human applications, to the intricate dance of managing its vast scope in the market, retail tech expert Holly Steele sheds light on how we can harness tech for innovation and speed while bridging the persistent gap between tech initiatives and core business strategies. We'll also explore the current tech trends captivating industry leaders and address AI's impact on the workforce.

Listen to this podcast episode to hear:

  • Unpack the true meaning of technology and its role as an enabler of innovation and efficiency in retail.
  • Explore strategies to understand and explore technology options amidst the market's vast complexity and scale.
  • Gain insight into the latest tech trends that are grabbing the attention of thought leaders in retail.
  • Consider the nuanced relationship between AI advancements and human job security, balancing innovation with empathy.

Show notes are at www.obandco.uk/267.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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Oliver Banks