Episode 254

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Published on:

4th Sep 2023

254: When Is Transformation Not Transformation

In today's dynamic retail environment, the term "transformation" is brandished as the cure-all for a myriad of challenges. It's a buzzword that is easily thrown around but may mis-set expectations. But what does genuine transformation look like? Dive deep with Oliver Banks in this podcast episode to unpack the misconceptions surrounding retail "transformation" as well as "digital transformation" and discover the signs of genuine, impactful change. Listen now to debunk myths, understand authentic transformation, and recalibrate your perspective.

Listen to this podcast episode to discover:

  • Instances and examples where transformation is incorrectly used and the dangers of this.
  • Common myths about transformation and the genuine reality that exists.
  • Strategies to ensure impactful, long-lasting transformation in the retail landscape.

 Find the full show notes at www.obandco.uk/254.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks