Episode 242

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Published on:

12th Jun 2023

242: Reinvigorating Lean Six Sigma In Retail

Dive into the world of Lean Six Sigma and discover why this presents a formidable approach to transforming retail businesses and operations. Originating from the manufacturing industry, it transferred across to broader use cases. However, with the advent of Agile and the need for flexibility, it has become less popular in recent years. Discover why Oliver Banks believes this powerful toolkit and approach can still deliver extremely relevant and timely value for the retail landscape.

Listen to this podcast episode to hear:

  • Explore the evolving history of Lean Six Sigma and discover how it's fit to meet the needs of modern retail.
  • Understand the critical role of customer-centricity in Lean Six Sigma and how it paves the way for delivering unparalleled value.
  • Exclusive insights into real-life retail applications of Lean Six Sigma, and how you can use it in a world of data and AI. 

The full show notes are at www.obandco.uk/242. 

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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Oliver Banks