Episode 208

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Published on:

17th Oct 2022

208: Moving Forward From Productivity & Transformation 2022

The retail and hospitality industries continue to face turbulent and challenging times. To help, in September 2022, Rethink Productivity and OB&Co collaborated to host the first Productivity & Transformation event. Rethink's Simon Hedaux and Oliver Banks chaired the day which was attended by top retailers from many categories. And in this episode, you'll be able to explore new talking points inspired by the day.

Listen to this podcast episode to discover:

  • Expanding on key topics and ideas that were raised through the day.
  • What the retail industry can learn from basketball and why that's important just now.
  • What can we see that's in store for 2023.

Show notes at www.obandco.uk/208.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks