Episode 165

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Published on:

20th Dec 2021

165: Retail Review Of The Year 2021

2021 has provided plenty of turbulence. But there have been a number of disruptive, breakthrough transformations that have occurred through the year too. From the explosion of checkout-free stores and quick commerce through to sustainability and circular economy initiatives. 2021 has been an eventful year in many ways. So join Oliver Banks and take a tour over the key points from 2021 and what that teaches us about the future of retail.

Listen to this episode of the Retail Transformation Show podcast to discover:

  • Which start-up scaled from nothing to major partnerships?
  • Who is making a seemingly illogical organisational decision?
  • Which retailer has been the most transformative company in 2021?
  • And much more.

 Show notes are at www.obandco.uk/165.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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Oliver Banks