Episode 158

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Published on:

1st Nov 2021

158: Golden Nuggets From The Third Year Of The Podcast (part 1)

The retail industry continues to undergo fundamental transformation as well as requiring ongoing incremental improvements. And as the podcast celebrates its 3rd birthday, we are reviewing the best bits to help you transform. You'll hear clips from expert guests as well as from the host, Oliver Banks. And these highlights cover: agile, lean, supply chains, store operations, pop up stores, department stores, customer focus questions, data, trust, and much more. Listen now to part 1 (of 2) for the golden nuggets from the past 12 months. 

Listen to this episode of the Retail Transformation Show podcast and you'll hear:

  • The surprising truth about Agile.
  • One of the most common (and dangerous) mistakes made with data and insight.
  • The crux of the challenge for many stores today.
  • Plus plenty more golden nuggets from a selection of amazing guests to grace the show.

And remember to check out part 2 in episode 159, with even more highlights!

Full show notes at www.obandco.uk/158.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks