Episode 103

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Published on:

12th Oct 2020

103: Creating Courageous Change Champions

Retail is facing intense disruption and many face a burning bridge to change. But experienced subject matter experts in your business are not ready to lead change - and they've never been required to in this capacity. So, it is critical to transform the people that must transform the business. Join Oliver Banks to explore how to change your approach, build momentum and actually deliver change

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

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Oliver Banks