Episode 42

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Published on:

12th Aug 2019

042: How Social Media Is Changing Retail (part 1)

The retail market is going through extraordinary change and transformation. The rise of social media is one of the drivers for this. Facebook, Twitter, Instagram and others have significantly changed the retail industry. Polly Barnfield OBE, the Founder and CEO of Maybe, joins Oliver Banks and explains how and why this is happening.

The post 042: How Social Media Is Changing Retail (part 1) appeared first on OB&Co.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks