Episode 26

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Published on:

22nd Apr 2019

026: Defining Your Retail Operating Model

Retail operations must work at a consistently high performance to deliver good results. It's critical that your retail operating model delivers what your ideal customer wants, in an efficient and effective way. Join Oliver Banks to discover how to take your purpose or vision and translate that into a real, live operation.

The post 026: Defining Your Retail Operating Model appeared first on OB&Co.

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About the Podcast

Retail Transformation Show with Oliver Banks
Deliver retail transformation to improve profitability and delight your customers
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.



You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.



So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.



The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.

About your host

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Oliver Banks